| Eligibility |
Incorrect payer assignment, coverage changes not captured, missing benefit details. |
Eligibility checkpoints + payer routing rules + exception workflow. |
Fewer avoidable denials and rework. |
| Encounter |
Visit not billing-ready, missing required elements, inconsistent provider/clinic rules. |
Encounter validation workflow + documentation checks. |
Cleaner encounters and fewer corrections. |
| Wrap / PPS |
Wrap submissions inconsistent, exceptions unmanaged, payer-specific rules not handled. |
Standard wrap workflows + exception playbooks + tracking. |
Improved wrap capture and stability. |
| Denials |
Repeat denials due to no root-cause tracking and weak upstream controls. |
Denial categorization + corrective action loop + prevention controls. |
Reduced denial recurrence over time. |
| A/R Cadence |
Silent aging due to unclear ownership, irregular follow-up, no escalation. |
Worklists + cadence + escalation rules + accountability. |
Improved A/R movement and cash flow. |